Shipping policy

Digital Products

All our digital products are sent directly to you via email, Keep your eye on your junk folder if you have not heard from us as we can sometimes end up lost there!

 

Physical Products

all physical products are made and shipped within 48hrs on weekdays once a pawtrait has been approved, all physical products for existing pawtraits are also made and shipped within 48hrs.

Shipping timeframes

we use both Post Haste and New Zealand post to ship your goods throughout New Zealand,

South Island orders generally arrive within 1-3 days

North Island orders generally arrive within 2-5 days 

Please allow an extra 1-2 days for rural deliveries

 

Tracking Information

You should automatically receive an email with tracking details once your parcel has been collected by the courier, if you have any concerns about shipping feel free to contact us via email at picklespawtraits@gmail.com

 

International orders

International orders are coming very soon! However in the meantime if you are looking at getting something shipped internationally please send us an email you at picklespawtraits@gmail.com and we can quote shipping for you